The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

exgarnett2 Author

Level 1

4 points

Unrecognized Purchases

Problems identifying the purchaser, as there's no purchase history for the questionable purchases.

iPhone X, iOS 14

Posted on Aug 25, 2021 1:36 PM

Top-ranking reply

FoxFifth

Level 10

480,243 points

Posted on Aug 25, 2021 2:09 PM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions (no just the purchase history item). They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: https://support.apple.com/en-us/HT204759

and https://support.apple.com/en-us/HT201679

View in context

Unrecognized Purchases

Similar questions