cant scan on my express 2875fw laser printer, i can print wired or wireless but not scan eithe wireless nor via usb. please help

cant scan on express M2875fw laser printer wired or wireless

MacBook Pro (2020 and later)

Posted on Aug 25, 2021 5:55 PM

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Posted on Aug 26, 2021 11:44 AM

I am sorry you are having scanner problems. If you will bear with me, I will offer some things to consider which may be useful. Whenever we install an operating system upgrade or some OS updates, printers and scanners will often stop working. Then a new OS compliant software must be installed. It is downloaded from the scanner software manufacturer's web site. Experience has shown that many printer/scanner manufacturers are very slow to provide updated software. What you can do is to thoroughly check the vendor's web site for updated compliant software that works. If none is available, then you should ask when it will be released. If that doesn't work, you can try scanning using Apple's Image Capture app. It will scan, but is not full featured. Another alternative is to download and try the full featured scanner software from VueScan. You can try it for free. It will show a watermark until you purchase it. I bought it and can recommend it. I have no association with VueScan. Good luck. Here is a link to VueScan.

VueScan Scanner Software for macOS Catalina, Windows 10, and Linux


9 replies
Question marked as Top-ranking reply

Aug 26, 2021 11:44 AM in response to DAX2007

I am sorry you are having scanner problems. If you will bear with me, I will offer some things to consider which may be useful. Whenever we install an operating system upgrade or some OS updates, printers and scanners will often stop working. Then a new OS compliant software must be installed. It is downloaded from the scanner software manufacturer's web site. Experience has shown that many printer/scanner manufacturers are very slow to provide updated software. What you can do is to thoroughly check the vendor's web site for updated compliant software that works. If none is available, then you should ask when it will be released. If that doesn't work, you can try scanning using Apple's Image Capture app. It will scan, but is not full featured. Another alternative is to download and try the full featured scanner software from VueScan. You can try it for free. It will show a watermark until you purchase it. I bought it and can recommend it. I have no association with VueScan. Good luck. Here is a link to VueScan.

VueScan Scanner Software for macOS Catalina, Windows 10, and Linux


Aug 26, 2021 12:00 PM in response to DAX2007

Hi,


Any error messages such as in the following article?

'You do not have permission to open the application' when using a scanner on Mac - Apple Support


The Samsung Xpress M2875FW is a model supporting the driverless AirPrint technology (About AirPrint - Apple Support). This means that additional drivers from the printer manufacturer are not needed (if the computer and the printer are connected to the same network).


Have you tried scanning via the macOS Image Capture application (also, see page 250 in the manual http://h10032.www1.hp.com/ctg/Manual/c05790356.pdf)?

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cant scan on my express 2875fw laser printer, i can print wired or wireless but not scan eithe wireless nor via usb. please help

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