Why does my ring tone go soft after three rings?

Actually this question concerns my wife's iPhone XR. She uses the "Reflection" ring tone for calls, and she thinks the phone stops ringing after three rings. It seems to me that her phone rings three times at full volume; after the third ring, the sound muffles to where it seems that the ringing has stopped.


Is this behavior a feature of this particular ring tone, or is it a feature of the iPhone XR? I'm still using an iPhone 7 Plus and a different ring tone, but my incoming calls ring loudly and clearly many times. Is there a setting on her phone that can change this behavior? I've looked, but I've yet to find any way to change it.

iPhone XR

Posted on Aug 25, 2021 7:24 PM

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Question marked as Top-ranking reply

Posted on Aug 25, 2021 9:14 PM

This is part of the Attention Aware Feature of the iPhones with FaceID. When the iPhone has your attention while you are looking at the screen (typing, reading websites or working with an app), then it automatically reduces the sound because it knows you are looking right at it so no need to issue loud notifications. You may be picking up the iPhone or looking at it right at or after the third ring.


You can turn this feature off if you want by opening Settings  Accessibility  Face ID & Attention Attention Aware Feature set this to OFF.


Axel F.



3 replies
Question marked as Top-ranking reply

Aug 25, 2021 9:14 PM in response to Lucas1948

This is part of the Attention Aware Feature of the iPhones with FaceID. When the iPhone has your attention while you are looking at the screen (typing, reading websites or working with an app), then it automatically reduces the sound because it knows you are looking right at it so no need to issue loud notifications. You may be picking up the iPhone or looking at it right at or after the third ring.


You can turn this feature off if you want by opening Settings  Accessibility  Face ID & Attention Attention Aware Feature set this to OFF.


Axel F.



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Why does my ring tone go soft after three rings?

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