why cant a XR iphone send text messages when t cant send imessages

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why cant a XR iphone send text messages when t cant send imessages

I have an XR iphone that would send text messages when a imessage could not be sent, but has stopped working, just for a particular friend that has a Samsung. I get a "message failed" , I try again with same result but do not get the option message "send as a text" I have sms and mms turned on, I have tried deleting the messages, resetting network settings, deleted the contact and then entered again, reset the phone etc. My friend can send a message to me, we can talk, I just cant send him a text.

Any suggestions

iPhone XR, iOS 14

Posted on Aug 26, 2021 3:00 AM

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Answer 1

mingoslkd

Community Specialist

Aug 27, 2021 5:56 AM in response to Boondall

Hi Boondall,

Thanks for reaching out to Apple Support Communities!

From your post, it would appear that you have an issue with sending a text message to one contact. We want to help. Please look at this article that talks about If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

If you are able to receive Messages from other iPhone users and just have an issue sending SMS messages, you can contact your carrier.

Hope that helps. Reach back out with any questions.

Have a great day!

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why cant a XR iphone send text messages when t cant send imessages

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