Volume button won’t mute incoming calls

akjeto97 Said:

"Volume button won’t mute incoming calls: I have the iPhone 11 and I used to be able to mute an incoming call without dropping it by pressing on the volume button once, but now if I try to do it it doesn’t work and just lowers the volume of the ringing. Is there any way to fix this?"

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Restarting the iPhone:

A. Restart your iPhone:

1. Go To: Settings
2. Tap: General
3. Tap: Shut Down
4. Slide: Your Finger to the Right

and...

B. Clear "Other":

Clear the storage named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tips. Caches would be being used for remembrance of application use. So, clearing other may be the way to go about this, as it would be performed through use of a computer.

I find it's best to use the mute slider on the side of the iPhone or go into settings; sounds and notifications; ringer volume (slide bar)

Hope this helps! :D

You are welcome.