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fern2205 Author

Level 1

5 points

my imac won’t turn on

my imac started updating in the middle of the night so i turned it off mid-update to go back to sleep my keyboard isn’t connected and i don’t know how to find the serial number either.

iMac 27″, macOS 11.4

Posted on Aug 27, 2021 6:50 AM

Top-ranking reply

D.I. Johnson

Level 7

23,711 points

Posted on Aug 27, 2021 7:00 AM

Please see this support article –

If your Mac won't turn on - Apple Support:

https://support.apple.com/en-us/HT204267

Also, you may find the serial number printed on the bottom of your Mac. If it's an iMac the number will be found on the underside of the pedestal.

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my imac won’t turn on

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