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Level 1

5 points

Cannot update apps in my iphone

I cannot update any apps from apps store. It gives an error “there is a billing problem with previous purchase” and it asking my apple ID password. When i give my password it says your apple ID is incorrect. Please help me to sort this out. I really need to update some apps and there is no pending payments needs to be done

Posted on Aug 27, 2021 10:37 AM

Best reply

Dah•veed

Level 9

64,783 points

Posted on Aug 27, 2021 9:03 PM

Financial issues such as this have to be handled by speaking to Apple directly.

Get Support -

https://getsupport.apple.com/

M1 Mac mini, macOS 11.5.1; Watch, series 5 GPS/cellular, watchOS 7.6.1; iPad Pro 2nd Gen, iPadOS 14.7.1; iPad Air 2, iPadOS 14.7.1; iPhone 12 Pro, iOS 14.7.1; TV 4th Gen, tvOS 14.7  HomePods, audioOS 14.7 and Airport Express w/ Airplay 2

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Cannot update apps in my iphone

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