For about a week now, Apple Music has stopped my playlist whenever I don’t listen to music. I’ll be listening to my playlist, pause it and not play it for a few hours (not restarting the app), open the app again, and it would say “Not Playing.” I haven’t had this problem before, and I tried deleting then reinstalling the app but it didn’t work.
iPhone 12
Hi grace_pp,
Thanks for reaching out about playing music on your iPhone. We can help with this. Which model iPhone and iOS version are you using? Have you tried restarting your iPhone yet? If not, go ahead and do that next.
Take care.
Hi grace_pp,
Thanks for that information. Since your iPhone is updated and you've tried restarting and that didn't help, we recommend that you Contact Apple Support so they can look into it more with you.
Cheers.
Hi, thanks for replying. I have an iPhone 12 and I’m using iOS version 14.7.1. I did restart my phone and the problem still hasn’t resolved itself.
Okay, thanks.
Apple Music just stops playing
