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IPhone 10XS Max displays message that battery is unable to be verified.

Hello,


I'm using iPhone XS max and I'm facing an issue right after the update from IOS 14.


after updating to IOS 14 my iPhone was quite normal and the performance was a bit slow but then later it started to reboot and display a warning message in setting as "unable to verify this iPhone has a genuine battery".


Bear in mind, I have never replaced the battery or even opened the phone up.


iPhone XS Max, iOS 14

Posted on Aug 28, 2021 12:59 PM

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Question marked as Top-ranking reply

Posted on Aug 28, 2021 2:26 PM

The version of iOS is not the cause of this issue: your iPhone model may be. This article gives you more informations about it, in particular under the section "Important Battery Message": About genuine iPhone batteries - Apple Support.


If you are concerned about this message, please contact Apple Support: Get Support



5 replies

IPhone 10XS Max displays message that battery is unable to be verified.

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