Hi,
I have an original iPhone XS, genuine battery since purchase. Last 2 weeks have been getting the message: "Unable to verify this iPhone has a genuine Apple battery. Health information not available for this battery.". The phone restarts every 10min, cannot back it up.
Any hints what to do?
Thank you, Tomasz
iPhone XS
Your battery is replaced before you purchased the phone and its not the genuine and not new, go to Apple store and Replace your Battery with the genuine one.
Your battery is replaced before you purchased the phone and its not the genuine and not new, go to Apple store and Replace your Battery with the genuine one.
Thanks for help. I bought it brand new directly from the carrier. It had been all ok until 2 weeks ago.
Go to the carrier store and say them to check as its a brand new phone so it does not have to be like that.
iPhone battery failure message
