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The airpods max charging indicator does not light up

hello,

The airpods max charging indicator does not light up, and there is no lightning bolt icon on my iPhone when charging, but I saw it yesterday. The battery seems that it can only reach 70% at most. In addition, my AirPods Max has not been used more than 20 times.

what can I do?

thank you so much


weixing lin

Posted on Aug 28, 2021 9:41 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 29, 2021 4:02 PM

Hi weixing225,


We see you're attempting to charge your AirPods Max, but they won't charge.


To get started, take a look over the tips in the following article to confirm the connections are secure and you're charging with the official equipment that came with the AirPods Max.


If you're still unable to charge your AirPods Max, take a moment reset them. Those details can be found in the following article:


Should the issue persist beyond that, or if you have any further questions, let us know in a reply to this post.


Cheers!

1 reply
Question marked as Top-ranking reply

Aug 29, 2021 4:02 PM in response to weixing225

Hi weixing225,


We see you're attempting to charge your AirPods Max, but they won't charge.


To get started, take a look over the tips in the following article to confirm the connections are secure and you're charging with the official equipment that came with the AirPods Max.


If you're still unable to charge your AirPods Max, take a moment reset them. Those details can be found in the following article:


Should the issue persist beyond that, or if you have any further questions, let us know in a reply to this post.


Cheers!

The airpods max charging indicator does not light up

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