My iPhone needed to be updated. I started the update with the phone plugged in to charge. The phone is showing “verifying update” for 2 hrs. I am not able to turn phone off. What do I do?

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Level 1

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My iPhone needed to be updated. I started the update with the phone plugged in to charge. The phone is showing “verifying update” for 2 hrs. I am not able to turn phone off. What do I do?

My IPhone needed to be updated. I plugged my phone in and started charging and started the update. My phone now has been in “Verifying update” for 2 hours. I am not able to shut phone off, or do anything with the phone. What do I do?

iPhone XR, iOS 14

Posted on Aug 28, 2021 10:03 PM

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Answer 1

brbo

Level 8

35,122 points

Aug 28, 2021 10:42 PM in response to frizzellrw

Hi frizzellrw,

Welcome to the Apple Community.

You might want to view this discussion thread on the same topic:

(NB: Wi-Fi turns off when the phone sleeps if not connected to power).

https://discussions.apple.com/thread/253052712

Hope this helps you :)

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Answer 2

brbo

Level 8

35,122 points

Aug 28, 2021 10:46 PM in response to frizzellrw

PS:

Here is a second discussion thread that may be even more useful:

https://discussions.apple.com/thread/253015202

All the best:)

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My iPhone needed to be updated. I started the update with the phone plugged in to charge. The phone is showing “verifying update” for 2 hrs. I am not able to turn phone off. What do I do?

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