Battery health confusing message

Hi, my iPhone X is showing: Your battery’s health is significantly degraded at 96%? Please check the screenshot and also is saying: Your battery’s health is significantly degraded and peak performance may be impacted but I do have 96% so I don’t understand, any information will be greatly appreciated, thank you.

Posted on Aug 29, 2021 6:53 AM

Reply
1 reply

Aug 30, 2021 7:06 AM in response to hansel209

Hello hansel209,


We understand you're receiving an alert about your battery although your Battery Health appears to be good. We'd like to get you pointed towards a resolution. To get started we recommend reviewing this article: iPhone Battery and Performance and About recalibration of battery health reporting in iOS 14.5


If the issue continues after recalibration we recommend reviewing additional support options in your region. You can do so here: Get Support


Best regards.

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Battery health confusing message

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