not assembled correctly

I bought an iphone 12 2 months ago and for a week a sound is heard inside, as if it was not built correctly, the sound appears when you touch the camera and the screen

Posted on Aug 29, 2021 1:57 PM

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7 replies

Aug 29, 2021 2:02 PM in response to florin175

If you believe there is a manufacturing issue with your phone, schedule an appointment at your Apple Store Genius Bar and show the phone to Apple.

Aug 29, 2021 2:41 PM in response to florin175

I don't know who they are or if they are an Apple Authorized Reseller, but that is who you should take the phone to.

florin175 Author

Level 1

8 points

Aug 29, 2021 2:07 PM in response to lobsterghost1

OK thank s

Aug 29, 2021 2:12 PM in response to florin175

You're welcome.

florin175 Author

Level 1

8 points

Aug 29, 2021 2:21 PM in response to lobsterghost1

but if I go to that store where I bought the phone I can't solve it?

Aug 29, 2021 2:33 PM in response to florin175

I don't know what you mean by if you go to the store where you bought it you can't solve it. Who did you buy the phone from?

florin175 Author

Level 1

8 points

Aug 29, 2021 2:36 PM in response to lobsterghost1

Media markt

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not assembled correctly