You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 6 only works on wifi at home. Once I go outside all I get is searching up in the top left corner

My iPhone 6 only works on wifi at home but when I go outside all I can get is searching at the top left corner. Very frustrating

iPhone 6, iOS 12

Posted on Aug 30, 2021 3:41 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2021 3:42 AM

If you see No Service or Searching on your iPhone or iPad

  1. Check your coverage area. Make sure that you're in an area with cellular network coverage. ... 
  2. Restart your iPhone or iPad. Restart your device. ... 
  3. Check for a Carrier Settings update. ... 
  4. Take out the SIM card. ... 
  5. Reset your Network Settings. ... 
  6. Update your iPhone or iPad. ... 
  7. Contact your carrier. ... 
  8. Get more help.


If you see No Service or Searching on your iPhone or iPad ...



Remove your SIM card from the SIM card tray and then put the SIM card back. ... Make sure that the SIM tray closes completely and isn't loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.


If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad ...



Learn what to do if you see a SIM not supported alert.


3 replies
Question marked as Top-ranking reply

Aug 30, 2021 3:42 AM in response to larryfromtwillingate

If you see No Service or Searching on your iPhone or iPad

  1. Check your coverage area. Make sure that you're in an area with cellular network coverage. ... 
  2. Restart your iPhone or iPad. Restart your device. ... 
  3. Check for a Carrier Settings update. ... 
  4. Take out the SIM card. ... 
  5. Reset your Network Settings. ... 
  6. Update your iPhone or iPad. ... 
  7. Contact your carrier. ... 
  8. Get more help.


If you see No Service or Searching on your iPhone or iPad ...



Remove your SIM card from the SIM card tray and then put the SIM card back. ... Make sure that the SIM tray closes completely and isn't loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.


If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad ...



Learn what to do if you see a SIM not supported alert.


Aug 30, 2021 6:07 AM in response to larryfromtwillingate


larryfromtwillingate wrote:

. . . but when I go outside all I can get is searching at the top left corner. Very frustrating


Wi-Fi outside your home depends on the Wi-Fi signal strength in the area where you are.

In some restaurant, hotel and others, one can use their Wi-Fi, also in some shopping malls.

If you are out of the house and there is no Wi-Fi, turn on Mobile Network.

My iPhone 6 only works on wifi at home. Once I go outside all I get is searching up in the top left corner

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.