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Level 1

4 points

Keyboard

The keyboard for my brand new IMac is not working. Is there anything I can do or do I need to take it into Best Buy where I purchased it from?

iMac 24″, macOS 11.5

Posted on Aug 30, 2021 8:58 AM

Top-ranking reply

Level 10

82,444 points

Posted on Aug 30, 2021 9:16 AM

If it is a new Magic Keyboard, try plugging it into the iMac using the supplied USB cable.

Then you can manually pair it and unplug it when it is fully charged.

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