You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: gstarnes
gstarnes Author
User level: Level 1
11 points

I am unable to send text messages to *certain* people after upgrade to 24-inch iMac

iMac 24-inch M1 2021

Big Sur v 11.5.2


Sending messages to some people that I could before the upgrade to 24-inch doesn't work. Most yes, some no. Even replying to previous threads doesn't work. I note that these folks are generally "green" while the most successful are "blue." I can't find any setting that even comes close to addressing the problem.


Note on the attached screenshot that I was able to send previously, but now fails. The last message followed upgrading to the latest version 11.5.2.


iMac 24″, macOS 11.5

Posted on Aug 30, 2021 1:42 PM

Reply
Question marked as Top-ranking reply
User profile for user: Barney-15E
Barney-15E
User level: Level 10
116,626 points

Posted on Aug 30, 2021 1:56 PM

Make sure you've enabled Text Message Forwarding to that Mac on your iPhone.

Green messages are SMS text (cell phone network). Blue messages are iMessage network to other Apple devices.

A Mac on its own cannot send SMS messages. It has to do that through your iPhone. The setting likely got unset when you upgraded.

Settings > Messages > Text Message Forwarding

View in context

Similar questions

3 replies
Question marked as Top-ranking reply
User profile for user: Barney-15E
Barney-15E
User level: Level 10
116,626 points

Aug 30, 2021 1:56 PM in response to gstarnes

Make sure you've enabled Text Message Forwarding to that Mac on your iPhone.

Green messages are SMS text (cell phone network). Blue messages are iMessage network to other Apple devices.

A Mac on its own cannot send SMS messages. It has to do that through your iPhone. The setting likely got unset when you upgraded.

Settings > Messages > Text Message Forwarding

Reply
User profile for user: gstarnes
gstarnes Author
User level: Level 1
11 points

Aug 30, 2021 5:39 PM in response to Barney-15E

I think this did the trick. It appears that a text may have gotten through (no error message) though the person hasn't gotten back with me to confirm. On the screenshot, the GStarMac (Mac) was NOT checked, but the second GStarMac (2) WAS. I believe that the (2) was the one I replaced that was renamed in the transition. No idea why there are two of those.


Anyway, Thanks!

G



Reply
User profile for user: gstarnes
gstarnes Author
User level: Level 1
11 points

Sep 10, 2021 3:21 PM in response to gstarnes

Sorry. Follow up possibly related question. Sometimes my wife gets message on her phone, but not on her MacBook Pro. Her does not have the Text Message Forwarding option at Settings > Messages . Could it be somewhere else on this software version?

~ iPhone 11

~ Software version 14.7.1


I'm glad to start another thread if this is a different issue.

Reply

I am unable to send text messages to *certain* people after upgrade to 24-inch iMac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up