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Got a notice that I need to update my iCloud payment info, but when I touch Continue, nothing happens. What can I do, or is there a phone number I can call to solve this problem?

Got a notice that I need to update my iCloud payment info, but when I touch Continue, nothing happens. What can I do, or is there a phone number I can call to solve this problem?

iPhone XR, iOS 14

Posted on Aug 30, 2021 3:53 PM

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Question marked as Top-ranking reply

Posted on Aug 30, 2021 7:53 PM

Hi WriterII,

Welcome to the Apple Community.


Your Apple ID is the one account for everything Apple.


There is another discussion thread with all the answers :

https://discussions.apple.com/thread/253034588


Hope this helps you :)

2 replies

Aug 30, 2021 8:21 PM in response to Writerll

Writerll Said:

"Got a notice that I need to update my iCloud payment info, but when I touch Continue, nothing happens. What can I do, or is there a phone number I can call to solve this problem?"

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Sounds like a Scam:

Apple will not eMail you or text you a message about you needed to update your iCloud payment info. Take a few screenshots, and then report it to Apple. Learn More Here: Using the Photos App to Report Scams: - User Tip


Modifying your Credentials:

Did you interact with this in another major (i.e. click a button or respond to it)? If so, consider modifying your credentials immediately, starting with a new password. If not, then just report it.

Got a notice that I need to update my iCloud payment info, but when I touch Continue, nothing happens. What can I do, or is there a phone number I can call to solve this problem?

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