You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have received email from apple to verify my Apple ID through the link. I warn make sure that the email that send to me was come from a proper email mail notification from Apple?

I have received email from apple to verify my Apple ID through the link. I warn make sure that the email that send to me was come from a proper email mail notification from Apple?


[Edited by Moderator]

Posted on Aug 31, 2021 12:13 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2021 6:45 AM

Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679 - Lacks in specifics as to how to actually tell if a message is really from Apple. The next link is better:


Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759


If you are uncertain about a message and a resource provided in that message, do not click on any links. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple.

2 replies
Question marked as Top-ranking reply

Aug 31, 2021 6:45 AM in response to phutana48

Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679 - Lacks in specifics as to how to actually tell if a message is really from Apple. The next link is better:


Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759


If you are uncertain about a message and a resource provided in that message, do not click on any links. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple.

Aug 31, 2021 6:52 AM in response to Limnos

There's all kinds of red flags in that email. They don't greet you by name. There's grammatical and spelling errors., etc. It's clearly phishing.


Here's more, some of which is not in Apple's documents so I'll post it separately since it is not part of their officially approved guidelines although it is probably a lot more helpful in identifying bogus messages:


- Apple e-mails address you by your real name, not something like "Dear Customer", "Dear Client", or an e-mail address*.

- Apple e-mails originate from @apple.com or @itunes.com but it is possible to spoof a sender address. "Apple email related to your Apple ID account always comes from appleid@id.apple.com." - https://support.apple.com/HT201356

- Set your email to display Show Headers or Show Original to view Received From. Apple emails originate from IP addresses starting with "17.".

- Mouse-over links to see if they direct to real Apple web sites. Do not click on them as this just tells the spammer they have a working e-mail address in their database. If you are unsure, contact Apple using a link from the Apple.com web site, not one in an email.

- Phishing emails may include account suspension or similar threats in order to panic you into clicking on a link without thinking. They may report a fake purchase in order to infuriate you into rashly clicking on a false link to report a problem. Mar 2018 post by Niel https://discussions.apple.com/message/33129140#message33129140 - "Emails saying that your Apple ID has been locked or disabled are always phishing. If one actually gets disabled, its owner will be told when they try logging into it instead of through email."

- Apple will not ask for personal information in an e-mail and never for a social security number.

- Scams may have bad grammar or spelling mistakes.

- Apple will not phone you unless it is a response to a request from you to have them call you.


* Exception: https://discussions.apple.com/message/33701414#message33701414


Forward email attempts as an attachment (in MacOS Mail use the paperclip icon) to: reportphishing@apple.com then delete it.

I have received email from apple to verify my Apple ID through the link. I warn make sure that the email that send to me was come from a proper email mail notification from Apple?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.