Got a message stating my phone had been hacked

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Got a message stating my phone had been hacked

got a message stating my phone had been hacked and that i need to get Guarantee from the App Store right away. is this legit or did i get fooled into purchasing an app.

[Re-Titled by Moderator]

Posted on Aug 31, 2021 3:53 AM

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Answer 1

Top-ranking reply

stedman1

Level 10

264,430 points

Aug 31, 2021 3:55 AM in response to rustyweinerdog

Very much a scam. If you have downloaded the bogus app, delete it. Also check for any subscriptions you may have agreed to for the bogus app.

Phony "tech support" / "ransomware" popup… - Apple Community

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Answer 2

stedman1

Level 10

264,430 points

Aug 31, 2021 3:58 AM in response to rustyweinerdog

To delete the app: Remove apps from iPhone - Apple Support

To cancel a subscription: How to cancel a subscription from Apple - Apple Support (CA)

To request a refund: Request a refund for apps or content that you bought from Apple - Apple Support (CA)

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Answer 3

Aug 31, 2021 3:55 AM in response to stedman1

already been charged and not sure how to delete

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Answer 4

Aug 31, 2021 3:57 AM in response to rustyweinerdog

it is waiting for me to enable. i have not but can't get past that

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Got a message stating my phone had been hacked

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