You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone problem

i have this thin green vertical line on the right hand side of my phone and i cant get rid of it, ive tried restarting it but that doesnt fix the problem, my phone still works fine but its just this green vertical line.

iPhone X, iOS 14

Posted on Aug 31, 2021 9:52 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2021 9:57 PM

shayna56 Said:

"iphone problem: i have this thin green vertical line on the right hand side of my phone and i cant get rid of it, ive tried restarting it but that doesnt fix the problem, my phone still works fine but its just this green vertical line."

-------


Your Screen is Failing:

No. I have never come across this. However, it seems your screen is failing. So take this in for service, ASAP.


To Get this iPhone Serviced...

Contact Apple, and setup a Genius Bar Appointment or see an AASP (Apple Authorized Service Provider) in your local area. Be careful as to where you get this item, ask you may get an error of an unofficial screen. So, to avoid this continual message, it is best to have Apple replace a screen.


Contact Apple:


Or...


Contact an AASP: 

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the iPhone
1 reply
Question marked as Top-ranking reply

Aug 31, 2021 9:57 PM in response to shayna56

shayna56 Said:

"iphone problem: i have this thin green vertical line on the right hand side of my phone and i cant get rid of it, ive tried restarting it but that doesnt fix the problem, my phone still works fine but its just this green vertical line."

-------


Your Screen is Failing:

No. I have never come across this. However, it seems your screen is failing. So take this in for service, ASAP.


To Get this iPhone Serviced...

Contact Apple, and setup a Genius Bar Appointment or see an AASP (Apple Authorized Service Provider) in your local area. Be careful as to where you get this item, ask you may get an error of an unofficial screen. So, to avoid this continual message, it is best to have Apple replace a screen.


Contact Apple:


Or...


Contact an AASP: 

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the iPhone

iphone problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.