my new iMac won't allow me to sync my iCloud messaging with the mac.
iMac Line (2012 and Later)
You are entitled to 90 days of free telephone support from Apple. Try contacting Apple Support.
Work through the screens to get an email or chat option.
You are entitled to 90 days of free telephone support from Apple. Try contacting Apple Support.
Work through the screens to get an email or chat option.
Are you running any anti - virus programs? Using a VPN?
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once.
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin
What happens when you try? Error message(s)?
See if anything here helps. Have you tried disabling the sync, restarting, and the enabling the sync?
I hit sync and nothing happens.
and in the system preferences, there isn't a message tab. So not sure if it is that.
Systems Preferences isn't used to set up syncing.
Have you tried signing out as shown in the screen shot, disabling the sync, restarting, sign back in, and the enabling the sync?
Yes. In addition, I have done the signing out of my phone on the messaging and iMac, restarting.
This computer is less than a week old and costs close to 2k. I have to go through all that to get my stinking iMessage to work. What a joke.
I cant get my imac to sync imessages with icloud
