Known issue that Apple refuses to rectify
There is a known issue of iPhone 11 touchscreens becoming unresponsive. Apple claims to have set up a repair program for the affected devices that were manufactured between Nov 2019 and May 2020. My iPhone 11 had this exact issue happen and was manufactured Dec 2019, yet somehow I am told that my serial number “is ineligible” for the repair program and will have to pay for it out of pocket. Why does my phone not qualify?
iPhone 11