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can't buy from inside the game ( genshin impact ) ?

hi, I bought an app store gift card and I redeemed the code, I actually have the money on my acc and when I try to buy something from genshin impact , it asked me to add a payment method ? last month it worked but know not ??? pls help

iPhone 12, iOS 14

Posted on Sep 1, 2021 5:53 PM

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Question marked as Top-ranking reply

Posted on Sep 2, 2021 1:00 PM

Hi mha94,



Thanks for reaching out in Apple Support Communities. It sounds like you would like to know why you can make in-app purchases using your Apple ID balance for the Genshin Impact game. We're happy to help and to provide you with more information. "Some purchases might require that you have a credit card on file, even if you use your Apple ID balance to make the purchase."


Check out the following support articles:


What you can buy with your Apple ID balance


Buy additional app features with in-app purchases and subscriptions


How apps, content, and subscriptions from Apple are billed


If you have any other questions, reach out for additional support here: Get Support


Cheers!

Similar questions

1 reply
Question marked as Top-ranking reply

Sep 2, 2021 1:00 PM in response to mha94

Hi mha94,



Thanks for reaching out in Apple Support Communities. It sounds like you would like to know why you can make in-app purchases using your Apple ID balance for the Genshin Impact game. We're happy to help and to provide you with more information. "Some purchases might require that you have a credit card on file, even if you use your Apple ID balance to make the purchase."


Check out the following support articles:


What you can buy with your Apple ID balance


Buy additional app features with in-app purchases and subscriptions


How apps, content, and subscriptions from Apple are billed


If you have any other questions, reach out for additional support here: Get Support


Cheers!

can't buy from inside the game ( genshin impact ) ?

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