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MacBook Pro Camera Problem

I have a MacBook Pro 2016 and my camera is black now.

I have the green light when opening Photo Booth or FaceTime but no view.

But it works when somebody call me on FaceTime.

I tried everything posted on internet, still nothing.

Please help...

MacBook Pro 13″, macOS 11.5

Posted on Sep 2, 2021 1:43 AM

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Question marked as Top-ranking reply

Posted on Sep 2, 2021 5:16 AM

Hi,

You'd better make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro camera.

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


1 reply

MacBook Pro Camera Problem

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