You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 11 wont unlock

Since last night my iphone 11 has been experiencing many glitches without me even touching the phone. It would open apps, swipe from page to page, call people, and type without me even tapping the screen. I have powered off and on and restarted my phone thinking that would fix the issue. Now i restarted my phone and when i go to type in my password the screen wont let me type in ok. Idk whats wrong it waqs working perfectly fine when i would enter my password several other times, and now the screen wont work for me too press ok. I nedd help!!!

iPhone 11, iOS 14

Posted on Sep 2, 2021 6:02 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 2, 2021 6:21 PM

aliyah820 wrote:

update:
i finally unlocked it but my phone is still glitching like crazy helpp!


If there’s a screen protector film or protective case, remove it.


If there’s a cable connected, remove it.


If the problem persists…


Your iPhone hardware appears to be failing.


Contact Apple.


Get your iPhone repaired, or get it swapped, or get it replaced.


5 replies
Question marked as Top-ranking reply

Sep 2, 2021 6:21 PM in response to aliyah820

aliyah820 wrote:

update:
i finally unlocked it but my phone is still glitching like crazy helpp!


If there’s a screen protector film or protective case, remove it.


If there’s a cable connected, remove it.


If the problem persists…


Your iPhone hardware appears to be failing.


Contact Apple.


Get your iPhone repaired, or get it swapped, or get it replaced.


Iphone 11 wont unlock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.