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Level 1

5 points

Payment failed on app store

hello !

I have balance on my appstore account but when i try to purchase something i got message of failed purchase with link to apple support.

What should i do please to fix this and what is the problem ?

iPhone 12, iOS 14

Posted on Sep 2, 2021 7:26 PM

Top-ranking reply

Level 10

732,125 points

Posted on Sep 2, 2021 7:33 PM

Click here and ask the iTunes Store staff for assistance. Only they will know.

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