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damaris59 Author

Level 1

4 points

forgot passcode

I found my old iphone, I have pictures of my baby that I never saved. I forgot the password and now its disabled. The iphone is asking I connect to itunes and I have but nothing happens.

iPhone 6, iOS 11

Posted on Sep 3, 2021 6:19 PM

Top-ranking reply

Kurtosis12

Level 9

66,904 points

Posted on Sep 3, 2021 6:26 PM

Unfortunately, you've lost those pictures unless you made a backup. Once the phone is disabled the data is encrypted and there is no way to get at it. You will have to restore your phone to make it usable again.

If you forgot the passcode on your iPhone, or your iPhone is disabled -

https://support.apple.com/en-us/HT204306

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forgot passcode

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