The .5 lense on my iPhone 11 Pro stopped working
Hi - Frustrated. The .5 lens feature on my iPhone 11 Pro stopped working in the Camera App. Previously, when I'd open the Camera App, you would see three bubbles (.5, 1x, 2x). About four weeks ago, when I opened it, only the 2x appeared & when I pinched to zoom out, I could only zoom out to 1x. To note: Those three lenses work totally fine in the video mode.
Additional issues:
- Portrait mode stopped functioning (i.e. takes regular photos, but doesn't blur for perspective)
- Sometimes the Video option disappears
- Sometimes the Slow Mo option disappears
What I've tried so far: restarting the phone, doing a total reset on settings, trouble shooting with Apple's Customer Service, AND Apple sent me a replacement phone. Just got it & when I transferred data from the old phone to the new, the issue was on the new phone too.
Has anyone else had this issue before? Any solves?
Thanks.
iPhone 11 Pro, iOS 14