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Wobbly Macbook air m1

Hi, i am facing a problem with my macbook air m1 chip which is less than 2 months old. i have been to the apple store a grand total of 3 times for this problem. the first time, the mac technician changed the entire bottom case including the keyboard but it still did not resolve the problem that i only came to notice when i brought it home. the 2nd time, the technician brought it in for screening and within 2hrs they gave me a call but when i came to collect it, the first table that i tried it on it was uneven so we sent it back in. the 3rd time, the technician admitted that most of the tables in the apple store at Jewel Changi Airport, Singapore were uneven so they tested it on the glass table where the apple watches were on display. i could feel a slight unevenness but the technician said that it was due to the fact that the feet are round. they loosened a few screws at the bottom to “resolve” the issue. if you look closely at the photo attached at below, you can very clearly see that the bottom right foot of the mac is lifted off the table. i am very disappointed with the fact that i have had to call apple at least 5 times regarding this issue and have been to the apple store 3 times just to receive the macbook back with the same issue.

Posted on Sep 3, 2021 7:45 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2021 11:23 PM

Gabriel_99 Said:

"Wobbly Macbook air m1: Hi, i am facing a problem with my macbook air m1 chip which is less than 2 months old. i have been to the apple store a grand total of 3 times for this problem.[...]"

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A Corroding Battery?:

While having these services, did Apple mention anything about having a corroding battery?


Screenshare with Apple:

To easily show this this over-the-phone, then next time you contact Apple, screenshare your iPhone's camera with the Apple Rep which troubleshoot this with them. That will allow them to see this firsthand, from your perspective. Try This User Tip: Screenshare your iPhone with the Camera App Enabled to Easily Converse Over-the-Phone with Apple Support - User Tip

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6 replies
Question marked as Top-ranking reply

Sep 3, 2021 11:23 PM in response to Gabriel_99

Gabriel_99 Said:

"Wobbly Macbook air m1: Hi, i am facing a problem with my macbook air m1 chip which is less than 2 months old. i have been to the apple store a grand total of 3 times for this problem.[...]"

-------


A Corroding Battery?:

While having these services, did Apple mention anything about having a corroding battery?


Screenshare with Apple:

To easily show this this over-the-phone, then next time you contact Apple, screenshare your iPhone's camera with the Apple Rep which troubleshoot this with them. That will allow them to see this firsthand, from your perspective. Try This User Tip: Screenshare your iPhone with the Camera App Enabled to Easily Converse Over-the-Phone with Apple Support - User Tip

Wobbly Macbook air m1

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