You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Just upgraded iCloud storage and need to free up device storage. How?

How do you transfer your old photos from your full storage on device to iCloud? Already upgraded to 2T plan but still says storage is full.


Iphone 7

Posted on Sep 3, 2021 8:44 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2021 8:49 PM

MsKanishaM Said:

"Just upgraded iCloud storage and need to free up device storage. How? How do you transfer your old photos from your full storage on device to iCloud? Already upgraded to 2T plan but still says storage is full. Iphone 7"

-------


Troubleshooting a Low Storage iPhone:

Here is what to perform...

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:

Also...


B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

Also...


C. Clear "Other":

Clear the storages named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tips. Caches would be being used for remembrance of application use.

2 replies
Question marked as Top-ranking reply

Sep 3, 2021 8:49 PM in response to MsKanishaM

MsKanishaM Said:

"Just upgraded iCloud storage and need to free up device storage. How? How do you transfer your old photos from your full storage on device to iCloud? Already upgraded to 2T plan but still says storage is full. Iphone 7"

-------


Troubleshooting a Low Storage iPhone:

Here is what to perform...

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:

Also...


B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

Also...


C. Clear "Other":

Clear the storages named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tips. Caches would be being used for remembrance of application use.

Just upgraded iCloud storage and need to free up device storage. How?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.