My account has been disabled by a family member. How do I reactivate my account so that I can purchase apps?

iPhone 12 Pro Max, iOS 14

Posted on Sep 3, 2021 11:55 PM

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Why is my account disabled, my wife has the family plan and had me on it and it won’t let me use it. We removed me from the family and then tried to add me back and it won’t let us. But hers works fine. Why is my account disabled, my wife has the family plan and had me on it and it won’t let me use it. We removed me from the family and then tried to add me back and it won’t let us. But hers works fine.
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1 reply

Eric Root

Level 10

685,227 points

Sep 4, 2021 7:45 AM in response to Kim_Carlos

Have you checked Settings/Screen Time for any restrictions?

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My account has been disabled by a family member. How do I reactivate my account so that I can purchase apps?

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