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Hello! I am facing an issue with my iPad Mini (1st generation). My iPad does not wake up on pressing the Power button, neither does it go to sleep. I have to turn the Mute switch up/down to wake it up. Although, holding down the Power button for a few seconds does bring up the "Slide to Power Off" menu. Please help me with this issue. Thank you!
iPad mini Wi-Fi
We, just users like you, cannot diagnose that kind of issue remotely, sorry.
I suggest that you contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector
After checking it out, they'll give you all the available options.
Regards
Giulio
We, just users like you, cannot diagnose that kind of issue remotely, sorry.
I suggest that you contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector
After checking it out, they'll give you all the available options.
Regards
Giulio
My iPad does not wake up and/or sleep on pressing the Power button.
