RED EXCLAMATION MARK

Question

RED EXCLAMATION MARK

I am slowly being driven crazy by the red exclamation mark next to the text message (iMessage) icon on my iPad. An exclamation mark is not, however, showing on my iPhone! I found one message that had not been delivered and I deleted it. I have checked my other messages and can find nothing else. I am correctly signed on to receive messages. I have tried turning my iPad off and on again. Is there anyway to get rid of this exclamation mark without having to find the offending message? Please help me as I can find nothing else that could be causing this!

iPad Air, iOS 12

Posted on Sep 5, 2021 1:43 PM

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Answer 1

Sep 6, 2021 9:58 AM in response to techchallenged21

Hi techchallenged21,

We understand the Messages app on your iPad is showing a badge with an exclamation mark in it that you'd like to remove. At this time, the only way to remove this badge is by locating the message that didn't send properly, or by disabling this feature. If you'd like to disable it altogether, you can do so from Settings > Notifications > Messages > disable Badges.

In addition, if you'd like to leave any feedback about this directly to Apple, you may do so via Product Feedback.

Cheers.

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Answer 2

Sep 6, 2021 2:56 PM in response to MichelleT18

The weird thing is that it was only on my iPad, not my iPhone. Anyway after I tried everything, including turning off my iPad and various other suggestions, I gave up, plugged in my iPad to charge and went to bed. When I got home today and turned my iPad on, the exclamation mark is gone! Thank goodness, but a totally infuriating experience!

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Answer 3

Sep 6, 2021 3:09 PM in response to techchallenged21

Hi techchallenged21,

We're glad to hear that the issue has resolved itself! It seems there may have been a delay from when you had deleted the message that wasn't delivered. You'll also want to note that your messages only update across your devices if they were sent successfully.

Thanks for using the Apple Support Communities!

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Answer 4

Sep 7, 2021 4:48 AM in response to barberlives123

That's the one thing that puzzles me. You say that "You'll also want to note that your messages only update across your devices if they were sent successfully.", however the exclamation mark was only on my iPad an did not appear on my iPhone. Anyway, I'm just glad that it's gone!

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RED EXCLAMATION MARK

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