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Upload speed only 2.2 mbps -- need more?

Flies buzz in my head when I start thinking about my current system and having to CHANGE it: Netgear modem with an old Apple Airport hooked up to it. We run a Macbook Pro (2020), a slightly older Ipad, two iphones are typically in the house, and we have a wireless printer that is used occassionally. When my husband tries to get on a Zoom meeting on the ipad and I'm using the Macbook, he typically gets a frozen screen and gets kicked off Zoom, which is frustrating for him. So I have to stop using my Mac while he's in Zoom, for about an hour at a time. It's a pain. I'm thinking the old Apple Airport is not able to carry all this new fangled stuff. But people say not to bother with an Airport Extreme. Spectrum is notoriously unhelpful when I try to get info from them. They just want to sell me a TV package, which I don't want. Should I try an AE anyway? I already pay $60 a month for this paltry internet service. It used to be twenty bucks and I had way better connections. But older equipment.

MacBook Pro 13″, OS X 10.10

Posted on Sep 6, 2021 7:30 AM

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Posted on Sep 6, 2021 8:21 AM

I'm thinking the old Apple Airport is not able to carry all this new fangled stuff.


The old AirPort should be able to handle download and upload speeds of 100 Mbps or more.....IF.....it is operating correctly. For video conferencing, I would recommend a minimum of 10 Mbps. More would be better if there are other WiFi devices on the network at the same time.


But people say not to bother with an Airport Extreme


Probably correct, if you were thinking of installing an AirPort Extreme in a new installation.


Flies buzz in my head when I start thinking about my current system and having to CHANGE it: Netgear modem with an old Apple Airport hooked up to it.


You can find out whether the Netgear modem or the AirPort router is the source of the problem by temporarily connecting your Mac to the modem using an Ethernet cable and then running a few speed checks using a site like www.speedtest.net


If your Mac does not have an Ethernet port, you will need a USB to Ethernet adapter or a USB-C to Ethernet adapter.....depending on what type of port that your Mac has.


If you find that the upload speeds are still very low when the Mac is connected directly to the modem......then the issue is either the modem or the Internet connection from Spectrum. Here, I am assuming that the Ethernet cable is good. You could always try another Ethernet cable to double check things.


As a point of reference, my plan with Spectrum produces download speeds of 200-225 Mbps and upload speeds of 15-20 Mbps when I run a few quick checks.


If you find that the upload speeds are much better when the Mac is connected directly to the modem, then that points to the AirPort as the culprit and it should be replaced. Not sure how old an "old" AirPort might be, but the average useful life of these products is about 6-7 years.









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Sep 6, 2021 8:21 AM in response to skeletonwoman

I'm thinking the old Apple Airport is not able to carry all this new fangled stuff.


The old AirPort should be able to handle download and upload speeds of 100 Mbps or more.....IF.....it is operating correctly. For video conferencing, I would recommend a minimum of 10 Mbps. More would be better if there are other WiFi devices on the network at the same time.


But people say not to bother with an Airport Extreme


Probably correct, if you were thinking of installing an AirPort Extreme in a new installation.


Flies buzz in my head when I start thinking about my current system and having to CHANGE it: Netgear modem with an old Apple Airport hooked up to it.


You can find out whether the Netgear modem or the AirPort router is the source of the problem by temporarily connecting your Mac to the modem using an Ethernet cable and then running a few speed checks using a site like www.speedtest.net


If your Mac does not have an Ethernet port, you will need a USB to Ethernet adapter or a USB-C to Ethernet adapter.....depending on what type of port that your Mac has.


If you find that the upload speeds are still very low when the Mac is connected directly to the modem......then the issue is either the modem or the Internet connection from Spectrum. Here, I am assuming that the Ethernet cable is good. You could always try another Ethernet cable to double check things.


As a point of reference, my plan with Spectrum produces download speeds of 200-225 Mbps and upload speeds of 15-20 Mbps when I run a few quick checks.


If you find that the upload speeds are much better when the Mac is connected directly to the modem, then that points to the AirPort as the culprit and it should be replaced. Not sure how old an "old" AirPort might be, but the average useful life of these products is about 6-7 years.









Sep 6, 2021 10:13 AM in response to Bob Timmons

Thank you, Bob. I tried the speed test with direct connection and got no better results. I called Spectrum and it seems that we have been languishing on an old Time Warner account rather than being full-fledged Spectrum. So they switched us over for another $20/month (allowing us a seasonal suspend when we go away) at $5. So that will offset the higher rate.


however the numbers only went up to about 55 on downloads and about 11 on uploads. We’re supposed to get 200 on downloads now. So Spectrum tried resetting things and then discovered that we are getting wonky signals through our Ethernet wire. So they’re coming out tomorrow, maybe giving us new wiring.


At least I’m getting closer to a fix and it looks like the Apple Airport and net gear are still in working order.


thanks got your help!

Sep 6, 2021 10:54 AM in response to skeletonwoman

It sounds like Spectrum may need to run a new wire from the utility pole outside into your home.


That should get you 200+ downloads and 10-15 uploads on a direct connection test when your Mac is wired directly to the modem.


When you reconnect the AirPort into the system, you should also see about 200 Mbps on a wired Ethernet connection from your Mac to the AirPort router.


If the Mac is in the same room and it has a line-of-site relationship with the AirPort, WiFi speeds should also be close to the wired connection speeds. As the Mac moves further away from the AirPort and there are walls in the path between the Mac and AirPort, the WiFi speeds will slow down.


Upload speed only 2.2 mbps -- need more?

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