Hi! My phone keeps turning off my walking app while I’m recording my walk. I tried turning on the Haptic Touch but it only has a fast and slow button. No slider or anything? What can I do to stop Ohone from turning off my walking app or music app?

My iPhone turns off my walking app and/or my music app while I’m walking and using. I also looked at the Haptic Touch but there is no on off button for it there’s just a fast and slow button and no slider to change the touch?

iPhone 11 Pro, iOS 14

Posted on Sep 6, 2021 8:58 AM

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Sep 7, 2021 7:26 AM in response to cyn1974

Hello cyn1974,


You mentioned that apps are turning off, and we'd like to help.


Can you let us know more about what you're experiencing? For example, are apps closing unexpectedly?


If apps close or stop responding unexpectedly, the information and steps outlined on the following page may be helpful: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


If you'd like to get more information about Haptic Touch, please check out this link: Change 3D or Haptic Touch sensitivity on your iPhone


Take care!

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Hi! My phone keeps turning off my walking app while I’m recording my walk. I tried turning on the Haptic Touch but it only has a fast and slow button. No slider or anything? What can I do to stop Ohone from turning off my walking app or music app?

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