You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

suspicious email

I received an email from iCloud ID saying that my iCloud ID has been locked today for security reasons. It says if I do not respond within 12 hours of the email my iCloud ID will be suspended and I will no longer be able to access. It then tells me to verify my account.


Is this a genuine email or is it spam please?


Thank you for your help


Posted on Sep 6, 2021 4:06 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 6, 2021 4:08 PM

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

1 reply
Question marked as Top-ranking reply

Sep 6, 2021 4:08 PM in response to moyra73

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

suspicious email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.