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My iPhone need to update , but failed to update.

How can I fix it? If I update my iphone8plus it say no internet connection.

iPhone 8 Plus, iOS 14

Posted on Sep 6, 2021 4:18 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 7, 2021 10:28 AM

Hello John_0302,


Thanks for using Apple Support Communities. We see that you're receiving an error message when trying to update your iPhone 8 Plus. You've come to the right place! We're happy to help.


We recommend that you try to update while connected to a different Wi-Fi network. If the issue persists, use the steps in the following resource to remove the update and try again:

If your iPhone, iPad or iPod touch won't update


Let us know the results. Please include additional error messages and any other troubleshooting steps that you may have tried.


Have a wonderful day!

2 replies
Question marked as Top-ranking reply

Sep 7, 2021 10:28 AM in response to John_0302

Hello John_0302,


Thanks for using Apple Support Communities. We see that you're receiving an error message when trying to update your iPhone 8 Plus. You've come to the right place! We're happy to help.


We recommend that you try to update while connected to a different Wi-Fi network. If the issue persists, use the steps in the following resource to remove the update and try again:

If your iPhone, iPad or iPod touch won't update


Let us know the results. Please include additional error messages and any other troubleshooting steps that you may have tried.


Have a wonderful day!

My iPhone need to update , but failed to update.

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