No audio purchase movie. Apple TV app

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Level 1

4 points

I purchased the movie “Hitman’s Wife’s Bodyguard” movie plays but no audio. Other movies in my library play fine audio works fine.

Posted on Sep 6, 2021 7:19 PM

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Answer 1

Best reply

Community+ 2024

Level 10

140,726 points

Please contact the iTunes Store staff for issues with specific iTunes Store titles.

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Answer 2

Rented the movie “Maudie” on AppleTV but no sound - tried other movies : still no sound. Netflix, Prime etc working fine.

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Answer 3

On what device is this happening?

The Apple TV app would have audio format according to device settings. Verify that those match your audio setup.

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