My Iphone 11 won't work. Stuck on a screen that shows charging cable and computer. I've updated my mac and I-tunes, tried different cables and a different computer. Nothing will work to reboot or update the phone. PLEASE HELP.
iPhone 11 Pro, iOS 14
Good afternoon Ryanbeckley,
Welcome to the Apple Support Communities!
It sounds like your iPhone 11 is unresponsive and you are seeing the recovery mode screen, and we'd like to help.
What were you trying to do on your iPhone when it became unresponsive?
The resource below will provide some guidance:
If your iPhone won't turn on or is frozen
Based on everything you have tried, if the issue persists after following the steps above, you may need to reach out to Apple directly for help with this:
Contact Apple for support and service
Take care.
Picture of a cable on computer on iphone 11. Can't restart phone, Itunes won't work either
