My iPhone 4 is stuck. iTunes suggested I should turn off the 'phone but the same situation continued. I reloaded iTunes on my pc to make so i was up to date. but my phone remains stuck on the same screen. seems that my my phone is not connected / orrecognised . The cable is attached.
Perhaps it is on recovery mode. See this article for help:--> If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If you still get no help, contact Apple Support using the link provided at the bottom of the article itself.
Regards
Giulio
Perhaps it is on recovery mode. See this article for help:--> If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If you still get no help, contact Apple Support using the link provided at the bottom of the article itself.
Regards
Giulio
I would try
You are welcome, but I'm sorry you could not work it out.
As suggested, contact Apple Support. They could have a better solution.
Regards
Giulio
Thank you very much. Unfortunately we are still stuck. It was kind of you to try to help
my iPhone 4 screen shows at the top support apple.com/iphone/restore beneath this is the iTunes icon, beneath this is an upward pointing arrow and the power cable.
