iphone 7

i can’t reset the apple id and password it has an activation lock i think i have entered the wrong password . phone was repaired as its home button wasn’t working can some one please help to restore the phone please

iPhone 7

Posted on Sep 6, 2021 11:32 PM

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Question marked as Top-ranking reply

Posted on Sep 7, 2021 1:07 AM

If it was your phone from new then activation lock can be overcome with your AppleID and password. Or take proof of original purchase to a Genius Bar.

If you bought it used and it is asking for an unknown ID then it can never be unlocked without the previous owner's ID and password

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Question marked as Top-ranking reply

Sep 7, 2021 1:07 AM in response to durney208

If it was your phone from new then activation lock can be overcome with your AppleID and password. Or take proof of original purchase to a Genius Bar.

If you bought it used and it is asking for an unknown ID then it can never be unlocked without the previous owner's ID and password

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iphone 7

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