Air printer not printing emails but will print photos

My iPhone says preparing to print (an email) but nothing happens. It works fine printing photos.

iPhone 12 Pro Max

Posted on Sep 7, 2021 2:00 AM

Reply
1 reply

Sep 8, 2021 5:52 AM in response to Derek Pearce

Hello Derek Pearce, Thanks for reaching out to us for support. It’s never fun when you cannot print emails wirelessly from your iPhone, and we will do everything we can to help you. When you have a free moment, please tell us when you first encountered this issue and if you have made any changes to your iPhone or printer? Also, can you please tell us all the troubleshooting steps you have taken so far in an attempt to resolve your issue so that we can avoid repeating them? When possible, please be specific when describing the steps you’ve taken and the outcome after each step. Lastly, please tell us the version of iOS you are currently running on your device.


Find the software version on your iPhone, iPad, or iPod


Check out the link below for steps that can potentially help to resolve your issue, and if they are unsuccessful, please provide us with some specifics on what you see for more help.

Use AirPrint to print from your iPhone, iPad, or iPod touch

Thanks for using the Apple Support Communities. Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Air printer not printing emails but will print photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.