Nike App not saving runs

Hi, I am just looking to see if anyone else is having this issue. After I have been completing runs and stopping them, if I am at all interrupted by a text/call/other notification or accidentally get out of the app while it’s giving me my run feedback, my run is lost. Gone. Never to be seen again in the app or in Activity. This has happened to me about 3 times in the last two weeks. Has this ruined anyone else’s day?

Posted on Sep 7, 2021 3:20 PM

Reply
1 reply

Sep 8, 2021 9:39 AM in response to Kaitlin9

Hello Kaitlin9.


Thanks for reaching out to Apple Support Communities. We understand that the Nike Run app for Apple Watch loses run data whenever you receive a notification. We will be glad to assist.


Let's restart your Apple Watch and check for updates first:


How to restart your Apple Watch


Update your Apple Watch


If the issue continues, remove and re-add Nike Run.


Delete apps from your Apple Watch


Download apps on your Apple Watch


Cheers.


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Nike App not saving runs

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