Screenshot isn’t working on iPhone XR

Hello


for the past few days I haven’t been able to screen grab anything on my iPhone XR, the software is up to date.


I have tried using the additional touch tool on the device but the screen grab function still doesn’t work.

iPhone XR, iOS 14

Posted on Sep 7, 2021 3:43 PM

Reply
1 reply

Sep 8, 2021 9:55 AM in response to idowuK

Hi there idowuK,


It sounds like you are having issues taking screenshots on your iPhone. We’d be glad to assist.


To confirm, are you following the steps outlined here to do this?

Take a screenshot on your iPhone


If so and this continues, do the buttons on your iPhone work as expected when performing other functions?

If a button or switch isn't working on your iPhone or iPad


Cheers!

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Screenshot isn’t working on iPhone XR

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