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Podcast artwork not accepted

Hi!

I have tried to get my podcast (hosted on Buzzsprout) listed on Apple Podcasts but whenever I try to send it for review, I get the issue "Art - Artwork must be between 1400 x 1400 and 3000 x 3000 pixels, JPG or PNG, in RGB color space, and hosted on a server that allows HTTP head requests."


My image is:

3000x3000px

JPG

in the RGB color space

& hosted via Buzzsprout


I've tried to any recommended changes in previously asked questions & changed the images multiple times but it is still not accepted.


My RSS feed is: https://feeds.buzzsprout.com/1842307.rss


Thanks for your help!

Posted on Sep 7, 2021 5:25 PM

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Question marked as Top-ranking reply

Posted on Sep 7, 2021 11:14 PM

I can't see anything wrong with the image - it fits all the paramaters (except that I can't check for head requests, but I can't believe that Buzzsprout wouldn't allow that.)


I can only suggest contacting Podcasts Support: https://itunespartner.apple.com/contact/?content_type=podcasts - tell them the image has been checked and fits the requirements. Possibly also Buzzsprout may be able to suggest something.

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4 replies
Question marked as Top-ranking reply

Sep 7, 2021 11:14 PM in response to hannar95

I can't see anything wrong with the image - it fits all the paramaters (except that I can't check for head requests, but I can't believe that Buzzsprout wouldn't allow that.)


I can only suggest contacting Podcasts Support: https://itunespartner.apple.com/contact/?content_type=podcasts - tell them the image has been checked and fits the requirements. Possibly also Buzzsprout may be able to suggest something.

Oct 7, 2021 6:41 AM in response to Lele_P

Apple's documentation implies you can show separate images in the manner you have in your feed, but I can confirm that this isn't happening. I can only check in Podcasts app on a Mac, not on iOS, but in 'Browse' after searching each image carries the overall image, and when subscribing nothing shows until you play, when the main image appears very small at the top. That in the past has been an embedded image in the media file, which you don't have.


So I can't really be very helpful. I suspect that this new Podcasts app, which replaced iTunes, just isn't behaving as it should, though I can't prove it.


You could try contacting Podcasts Support: https://itunespartner.apple.com/contact/?content_type=podcasts

Oct 7, 2021 5:48 AM in response to Roger Wilmut1

Hi Roger,

I hope you can help me as well...

I have a podcast show with different artworks per each episode.

This is my RSS Feed: https://www.spreaker.com/show/4306059/episodes/feed


The different covers do not appear when I listen to the episodes on the Apple Podcasts app (the proper cover should appear when I start an episode, correct?), instead I continue to see just the general podcast cover...


I read your replies on this forum yesterday and adjusted the parameters of all the covers, then I renamed them and uploaded them again, but still they do not appear on the App.


Please, could you help me?

Thank you in advance!


Podcast artwork not accepted

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