You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID not working on iOS 14.7 and IOS 15

Since today I’m facing issues with my iPhone XS.


There is a problem detected with TrueDepth camera. Face ID has been disabled.


Now I have seen several topics about this bug on 14.7 but no any work around.


Tried to upgrade to IOS 15 but same issue.

iPhone XS

Posted on Sep 8, 2021 8:06 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2021 8:12 AM

Disabled Face ID alert on your device


Please read the "What to do Next" section in this link --> If an alert says Face ID has been disabled on your iPhone or iPad Pro

1 reply

Face ID not working on iOS 14.7 and IOS 15

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.