Unable to reinstall High Sierra on 2010 iMac via USB or through internet recovery

I am attempting to revive a 2010 iMac (Intel chip) which was continually and spontaneously rebooting, and have been unsuccessful. Any help would be appreciated. Here are the steps/issues I am encountering:

  • Formatted a USB drive, downloaded High Sierra, and "restored disk image" to the USB drive using a program called TransMac because I am working on a Windows (I do not have another Mac)
  • Erased the iMac's hard drive (maybe I should have attempted to create an install disk while I could get in)
  • Plugged the USB in to the non-working Mac, booted while holding down Options
  • I get one bootable volume titled "Recovery 10.13.6", which I assume is the recovery partition. I do not see the USB bootable drive, which I assume is the crux of the problem. I have tried Option Command R+P as recommended on another thread.
  • I continue with the recovery volume, get to Reinstall OS, it does not let me proceed without internet access which I assume means it is not accessing the USB drive and is attempting to download High Sierra from the internet, and then get the 15 minute countdown which stops at 2 minutes. The installer log shows many errors - I cannot paste the log because it's on the non-functioning Mac, but the errors include: (1) "target is not convertible to APFS: this volume is not formatted as Mac OS Extended Journaled" - it is formatted to extended journaled (2) could not find boardid, chipid, ecid..." (3) multiple package authoring errors, and others.


Any thoughts or additional info needed?


Thanks

iMac 27″, macOS 10.13

Posted on Sep 8, 2021 2:54 PM

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Posted on Sep 9, 2021 5:21 PM

Creating a bootable USB with Transmac on a PC never works.

Borrow a mac to make the bootable USB.


The problem with restoring the mac from Apples Recovery Servers might be down to

Apple still using versions of their software with expired certificates.


Try this workaround, we are going to set the time and date on your mac to a date previous to the expiry date of the certificates.


Connect your mac to your router via cable, not WiFi


Boot to your Recovery HD, click on Utilities in the menubar select Terminal.


Make sure WiFi is switched off, it can reset the date back to today.


Enter a new date, for example or just copy and paste


sudo date -u 011421002017


press Return

enter your password

press Return


If Terminal returns an error saying sudo : command not found, then try again without sudo.

just enter 


date -u 011421002017


press Return


You won't be prompted for a Password if you did not need to use sudo


Once the date has changed you can quit Terminal.


Now try downloading the OS.

Click on Install OS X, press Continue.


If this works then when the OS is installed and booted up you can Open System Preferences> Date & Time

and reset the time back to today.

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9 replies
Question marked as Top-ranking reply

Sep 9, 2021 5:21 PM in response to max_fischer

Creating a bootable USB with Transmac on a PC never works.

Borrow a mac to make the bootable USB.


The problem with restoring the mac from Apples Recovery Servers might be down to

Apple still using versions of their software with expired certificates.


Try this workaround, we are going to set the time and date on your mac to a date previous to the expiry date of the certificates.


Connect your mac to your router via cable, not WiFi


Boot to your Recovery HD, click on Utilities in the menubar select Terminal.


Make sure WiFi is switched off, it can reset the date back to today.


Enter a new date, for example or just copy and paste


sudo date -u 011421002017


press Return

enter your password

press Return


If Terminal returns an error saying sudo : command not found, then try again without sudo.

just enter 


date -u 011421002017


press Return


You won't be prompted for a Password if you did not need to use sudo


Once the date has changed you can quit Terminal.


Now try downloading the OS.

Click on Install OS X, press Continue.


If this works then when the OS is installed and booted up you can Open System Preferences> Date & Time

and reset the time back to today.

Sep 8, 2021 5:02 PM in response to max_fischer

It seems that your Mac has a recovery partition for High Sierra, so this is what I would do:


• Plug the Mac into your router with an Ethernet cable. Don't rely on wi-fi to get this job done.

• Plug in a USB wired keyboard.

• Restart the Mac, and when you hear the startup chime, press and hold Command-R until you see the Apple logo and progress bar. This should get you booted to the Recovery partition (10.13.6).

• From the Mac OS Utilities window, click Disk Utilities. In **, click View > Show All Devices. Select the topmost internal device (probably named Apple HDxxxxxxx). Click Erase and then name the drive "Macintosh HD", select Mac OS Extended (Journaled) as the format and GUID as the partition map scheme. Then click Erase to wipe and repartition that startup drive. Once ** reports the task complete, quit ** and then select "Reinstall Mac OS" from the Mac OS Utilities window.


With any luck you should now be able to reinstall the OS from the recovery partition. If the Mac need to reach out to the net for resources, the ethernet connection should be more robust than a wi-fi connection and get you through this.


How to reinstall macOS - Apple Support:

click> https://support.apple.com/en-us/HT204904


Sep 14, 2021 5:55 AM in response to HWTech

Thought I'd close this out. Gave up and took it to Microcenter. They diagnosed a bad pair of memory sticks (Crucial that I had installed 18 months ago), that apparently was the cause of my original issues and preventing reinstall. They removed that pair and successfully reinstalled, and the advice above would've worked were it not for bad RAM. Once I had the restored machine back, it appears the USB boot drive I had created via Transmac had a proper High Sierra install package (clicked on it and started the reinstall process) on it so would've worked. Thanks again for the above.

Sep 8, 2021 4:43 PM in response to max_fischer

Are you holding Option key at startup to see if USB is an option?


Actually the DMG even if restored needs OSX to boot first, if you can get into Terminal using CMD+r keys see if you can do this with the DMG...


How to create a bootable installer for macOS

You can use an external drive or secondary volume as a startup disk from which to install the Mac operating system.


These advanced steps are primarily for system administrators and others who are familiar with the command line. You don't need a bootable installer to upgrade macOS or reinstall macOS, but it can be useful when you want to install on multiple computers without downloading the installer each time.


What you need to create a bootable installer

  • A USB flash drive or other secondary volume formatted as Mac OS Extended, with at least 14GB of available storage
  • A downloaded installer for macOS Big Sur, Catalina, Mojave, High Sierra, or El Capitan

Download macOS

  • Download: macOS Big SurmacOS CatalinamacOS Mojave, or macOS High Sierra 
  • These download to your Applications folder as an app named Install macOS [version name]. If the installer opens after downloading, quit it without continuing installation. To get the correct installer, download from a Mac that is using macOS Sierra 10.12.5 or later, or El Capitan 10.11.6. Enterprise administrators, please download from Apple, not a locally hosted software-update server. 
  • Download: OS X El Capitan
  • This downloads as a disk image named InstallMacOSX.dmg. On a Mac that is compatible with El Capitan, open the disk image and run the installer within, named InstallMacOSX.pkg. It installs an app named Install OS X El Capitan into your Applications folder. You will create the bootable installer from this app, not from the disk image or .pkg installer.

Use the 'createinstallmedia' command in Terminal

  1. Connect the USB flash drive or other volume that you're using for the bootable installer. 
  2. Open Terminal, which is in the Utilities folder of your Applications folder.
  3. Type or paste one of the following commands in Terminal. These assume that the installer is in your Applications folder, and MyVolume is the name of the USB flash drive or other volume you're using. If it has a different name, replace MyVolume in these commands with the name of your volume.

High Sierra:*

sudo /Applications/Install\ macOS\ High\ Sierra.app/Contents/Resources/createinstallmedia --volume /Volumes/MyVolume


Sep 11, 2021 6:24 PM in response to max_fischer

Do you see a "BaseSystem.dmg" file located anywhere on the USB stick TransMac made or within the macOS installer app that was downloaded by TransMac? If so, then you can either "Restore" this "BaseSystem.dmg" file to the USB stick or you can use Linux to convert the .dmg to a standard non-compressed raw image file where you can use Etcher to "burn" the image to a USB stick. This will create a bootable macOS recovery mode like USB stick which acts like booting into Internet Recovery Mode.


Have you tried booting into Internet Recovery Mode using Command + Option + R to boot into the online macOS 10.13 installer?



Sep 10, 2021 12:45 PM in response to Eau Rouge

Setting the system time back did not work unfortunately - still got the same log errors.


I can get into terminal but the command line instructions above return the error "no such file or directory" and appears to reference the "/Applications/..." filepath. If a bootable USB can be created from the Recovery partition, my guess is the filepath needs to change to reference the Recovery partition - I think the above references the main boot partition. Any thoughts on how to reference it?

Sep 14, 2021 6:24 AM in response to max_fischer

It is highly unusual to have more than one memory module fail especially a Crucial or Apple memory modules. Macs are very picky about the memory they use so you always want to order the exact part numbers suggested by one of the tools on the Crucial website. Usually when you purchase memory for a Mac from Crucial the packaging of the memory will be labeled "For Mac". If you order the incorrect memory (even if the technical specifications appear identical) you may get intermittent issues even though the memory is Crucial branded.


If you have the correct Mac compatible Crucial memory and it has failed, then Crucial has a lifetime warranty on their memory as long as the memory is still being made (or is still in stock). I'm not sure how Crucial handles incompatible memory issues 18 months later (if it was determined the memory was not actually for a Mac).


Thanks, for following up to let us know the memory was the problem.


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Unable to reinstall High Sierra on 2010 iMac via USB or through internet recovery

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