New Satechi USB-C Multiport Pro hdmi not working

I just bought a new satetchi usb-c multi port pro adaptor for 2020 MacBook Air.


the HDMI doesn’t seem to work, it seems to pick it up on the Mac, but then image shows on the TV. (Using hdmi to hdmi cable)


any ideas?


Thanks,

Will.

MacBook Air 13″, macOS 11.5

Posted on Sep 9, 2021 12:16 AM

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3 replies

Sep 9, 2021 6:25 PM in response to McBWill

Hi there McBWill,


We understand you're looking for some help connecting your Mac to a secondary display.


To be sure we understand, are you seeing option for the second display in System Preferences > Displays, but no image appears on the connected display?


If you have one available, try a another HDMI cable to see whether you get a different result.


If you connect the display while your Mac is off, then power it on or wake it, is there any change?


The following page offers some additional information and guidance that might be helpful: Connect a display to your Mac


We hope this helps!

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New Satechi USB-C Multiport Pro hdmi not working

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