Need help

Question

Level 1

8 points

Need help

I bought a iPhone 12 unlocked and I’ve been using it with at&t but when my dad left the country and tried putting a out of country SIM card in it and it wouldn’t work

iPhone 12, iOS 14

Posted on Sep 9, 2021 4:56 AM

Reply

Answer 1

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Sep 9, 2021 5:02 AM in response to moataz100

Only AT&T can unlock that device, if you're eligible.

See also this support article:--> How to unlock your iPhone for use with a different carrier - Apple Support

Regards

Giulio

Reply

Answer 2

KiltedTim

Level 10

203,902 points

Sep 9, 2021 5:01 AM in response to moataz100

Where did you buy it?

If you purchased it from a retailer other than Apple (e.g. Best Buy, Target, Walmart, etc.) then it is NOT unlocked.

Reply

Answer 3

moataz100 Author

Level 1

8 points

Sep 9, 2021 5:13 AM in response to KiltedTim

i bought it from Best Buy and it’s supposed to be unlocked with any carrier

Reply

Answer 4

KiltedTim

Level 10

203,902 points

Sep 9, 2021 5:55 AM in response to moataz100

Best Buy does NOT sell unlocked phones.

The phones they sell will lock to the first US carrier used.

You will have to contact AT&T and request an unlock.

Reply

Need help

Similar questions